The Car Dealership Guy Podcast, hosted by Yossi Levi, delivers authentic conversations with industry leaders, top dealers, and innovators, revealing the insights shaping the future of automotive retail. Plus—Don't miss Industry Spotlight, hosted by Sam D’Arc, highlights standout dealerships, innovative companies, and the trends driving success in today’s automotive market. Tune in to new episodes every Tuesday and Thursday. Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for the b ...
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Lotparty has the best weekly automotive sales show plus tips to help managers and sales people improve sales. LotParty is hosted by Jasen Rice, owner of Lotpop, Inc a company that helps automotive dealerships improve new and used car sales. Automotive tips and trends
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Welcome to the Dealership Fixit Podcast, a show dedicated to power sports dealership professionals! In today's ever-evolving market, staying ahead of the game is vital. We invite you to subscribe to our podcast and gain access to the secrets of success in the motorcycle and ATV dealership life. In each episode, we dive into the challenges and opportunities each power sports dealership faces today. Our expert insights from various industry leaders, seasoned professionals, and innovative think ...
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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This podcast is for viewers to take a step into the shoes of people in the auto industry. It gives them a chance to speak about industry setbacks, promotions, drama, and many more things. Every episode I will be interviewing people from different positions and from various dealerships throughout the Houston area. Cover art photo provided by Omer Rana on Unsplash: https://unsplash.com/@omerrana
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car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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In this episode of The Dealership Deep Dive, we tackle one of the most overlooked but costly issues facing dealerships today: toll management. From juggling multiple toll agencies to handling mounting fees and fines, managing tolls for service loaners and rentals can quickly turn into a logistical nightmare. Join us as we explore the hidden pain points dealerships encounter, discuss best practices, and highlight solutions that can simplify the process—saving time, money, and stress. Whether ...
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When purchasing a vehicle from a car dealership, every car buyer will find themselves "In the Box" at the end of the buying cycle. They will collect funds, arrange to finance and offer you various after sale products and services for your car. Many car buying customers have said their experiences "In the Box" had been filled with pressure and anxiety. The Modern Dealership magazine's "In the Box" Podcast is to put automotive industry leaders and influencers, in and out of the dealership, in ...
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Industry Spotlight: How Sonic Automotive Joined Forces With The Biggest E-Retailer In The World To Sell Cars
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38:45Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jeff Dyke, President of Sonic Automotive, and Matt Nuffort. Director at Amazon Autos. This episode of the Car Dealership Guy …
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New Car Lead Data You May Not Know But Should Know. Lotwalk.com #first30 #lotwalk
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11:34New Car Lead Data You May Not Know But Should Know.You may or may not know this data but you should be aware of it daily. The most affective way to manage inventory is knowing which cars do and do not have activity and leads. Lotwalk.com #first30 #lotwalkDoor Lotpop
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Dealership University: Elgie Bright’s Game Plan for Auto’s Future—In a Time of Disruption | Elgie Bright, Department Chair, Automotive Marketing/Management at Northwood University
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34:39Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Elgie Bright, Chair at Northwood University, to discuss his game plan for the future of auto in a time of disruption, the importance of developing lifelong learners, building automotive retail curriculum to tackle tomorrow’s technologies, and much more. This episode is brou…
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Luxury Dealership Whisperer: Building a Multi-Million Dollar Powerhouse with Culture | Lonny Soza, Vice President of Fertitta Auto Group
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37:55Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Lonny Soza, Vice President of Fertitta Auto Group, to discuss how he built a multi-million dollar powerhouse, the biggest lesson he learned acquiring vehicles for CarMax and AutoNation, and how he's bringing Bentley-level customer service to his new Chevrolet store—plus muc…
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Tax Season? You have 45 days to make things happen. Lotwalk.com #first30 #lotwalk #weknowretail
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11:17Tax season is just starting but be ready, there is only a 45 day window to take advantage of it. Lotwalk.com #first30 #lotwalk #weknowretailDoor Lotpop
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Adopting Video to Boost Retention and Revenue in Fixed Ops
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27:25Today’s customers demand greater transparency and trust from their service providers—and dealerships need to deliver. How can fixed ops professionals bridge the gap between customer expectations and service department performance? In this episode of Retention Roadmap, sponsored by DriveSure, we sit down with Joe Shaker, CEO of Shaker Auto Group and…
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How Cavender Built a Scalable Dealer Group: The Framework for Success | Rob Cavender & Eric Barbosa, Cavender Auto Group
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55:08Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Rob Cavender, COO of Cavender Auto Group, and Eric Barbosa, VP of Variable Operations, to discuss how they create and execute a blueprint for success in retail automotive, how they’re training salespeople to become General Managers, the growing pains of scaling a dealer gro…
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You need to dig deeper with used cars in todays market, you don't know what you don't know because you HAD no way to know. Now you do lotwalk.comDoor Lotpop
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How to Run a Dealership Like a $10B Company: Secrets of a Lithia Motors GM | Ric Saatzer, General Manager of BMW of Minnetonka
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55:23Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ric Saatzer, General Manager of BMW of Minnetonka where we discuss: How to run a dealership like a $10B Company, How Lean Six Sigma has transformed his business, The role of a GM to build a winning culture of detail, and more secrets of a Lithia Motors General Manager. Th…
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It cost $1000 every 2 weeks for a used car to sit on a lot. lotwalk.com #first30 #lotwalk
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12:26It cost $1000 every 2 weeks for a used car to sit on a lot. lotwalk.com #first30 #lotwalkDoor Lotpop
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A $250M Vision to Transform the Auto Retail Landscape | Brian MacDonald, CEO of CDK Global
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29:35Welcome to the Car Dealership Guy Podcast. In this episode, I’m joined by Brian MacDonald, CEO of CDK Global. We explore why he’s betting $250M on a major shift in automotive retail, the winners and losers as service department trends evolve, and his prediction for a wave of dealership acquisitions this year—and much more. This episode of the Car D…
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Owning 11 Dealerships Was Just the Start: The Dealer-Built Solution Generating $55M/Year | Sam Mahrouq, CEO of Ikon Technologies
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46:50Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sam Mahrouq, CEO of Ikon Technologies where we discuss: Scaling his auto group to 11 dealerships and millions in sales, How an "ah ha" moment at the dealership led him to found a $55M revenue tech company and much more. This episode of the Car Dealership Guy Podcast is br…
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Why Dealers Are Losing 70% of Trade-Ins—and How They’re Fighting Back | Brian Kramer, EVP at Cars Commerce
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36:20Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brian Kramer, EVP at Cars Commerce, where we discuss: why dealers are losing 70% of trade-ins for every new car they sell, the future of data ownership for dealers, how Brian and his team are working to tackle—and beat—online vehicle price manipulation, and much more. Thi…
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How to Boost Revenue and Retention with Video Inspections
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20:59Why do some dealership service departments foster lifelong customer loyalty while others struggle with defection? What if the key lies in leveraging transparency and technology to build trust and enhance the customer experience? In this week’s episode, sponsored by DriveSure, Zach Roberts, Service Director at Manly Automotive Group, shares how vide…
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The Most Important Metric You’re Not Tracking in Car Sales | Industry Spotlight
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26:54Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with David Steinberg, CEO and Founder of Foureyes. This episode of the Car Dealership Guy Podcast is brought to you by Foureyes: F…
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The 2025 Wholesale Car Market Explained – Key Insights and What’s Ahead | Peter Kelly, CEO of OPENLANE
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25:12Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Kelly, CEO of OPENLANE where we discuss a breakdown on how the wholesale car market finished off 2025, how volume trends are bucking expectations, and the key trends and challenges facing the segment in 2025. This episode of the Car Dealership Guy Podcast is brought…
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Life As A Master Auto Technician: Myths, Misconceptions & Compensation Revealed | Bryan Collins, Shop Foreman at Braman Miami
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49:16Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Bryan Collins, Shop Foreman at Braman Miami, to discuss life as a Master Technician, his journey rising through the ranks of a dealership shop, strategies for retaining technician talent, the real pay ranges technicians can achieve and much more. This episode of the Car Dea…
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How Healey Brothers Auto Transformed Salesmen Into Social Media Powerhouses | Industry Spotlight
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38:52Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jay Healey, CMO of Healey Brothers Automotive Group, and Justin Friend, SVP of Dealers United. This episode of the Car Dealer…
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How AI Agents Are Extinguishing Service 'Heat Cases' and Protecting Dealership Profitability | Tasso Roumeliotis, CEO of Numa
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36:15Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tasso Roumeliotis, CEO of Numa, where we discuss: how to extinguish service department "heat cases" before they burn profitability, why 911 started his entrepreneurial journey, when AI should answer phone calls and when it shouldn't, and much more. This episode of the Car…
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Retention vs. Loyalty: Transforming Customer Relationships
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29:44Why are some dealerships leading the charge in customer loyalty while others struggle to stand out? Could the secret lie in evolving service processes and a reimagined approach to business development? In this episode, we unpack the strategies that turn service interactions into long-term customer loyalty. Our guest, John Traver, CEO and founder of…
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From Leading the #1 Chevy Store to Rescuing a Broken Dealership—Unlocking The Secrets of Success | Dorian Jimenez, Dealer Operator of Classic OKC
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45:24Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Dorian Jimenez, Dealer Principal at Classic Chevrolet, where we discuss: Going from leading the #1 Chevy store in America to rescuing a broken dealership. How one small Texas dealership in the ’90s minted 10 Dealer Principals. Why his wife secretly enrolled in the NADA ac…
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Inside Ewing Auto Group’s High-Tech Service Department of the Future | Industry Spotlight
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37:31Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Findley Ewing IV, CEO fo Ewing Automotive Goup, and Phil Zheng, COO of Richtech Robotics. This episode of the Car Dealership …
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The Raw Truth About What Customers Think of Dealerships — And How Dealers Are Responding | Matt Murray + Jake Hughes from Widewail
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34:58Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matt Murray, CEO and Jake Hughes, Director of Marketing at Widewail where we discuss the raw truth about what customers think of dealerships and why customers are the empty chair in the board room. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Wi…
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Car Dealership Guy Gets Grilled by By His Toughest Critics Yet – His Own Staff | Yossi Levi, CEO of Car Dealership Guy
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1:04:37Welcome to the Car Dealership Guy Podcast. In this special episode im speaking with my toughest critics, the Car Dealership Guy team! This episode of the Car Dealership Guy Podcast is brought to you by: 1. Access Point Consulting - Access Point Consulting is a consulting firm that specializes in providing strategic solutions to enhance business per…
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From The Stock Market To The Car Market: Lessons on Scaling a 13-Rooftop Auto Group | Taseer Badar, CEO of ZT Corporate
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43:02Welcome to the Car Dealership Guy Podcast. In this episode, I speak with Taseer Badar, CEO of ZT Automotive. We dive into his entrepreneurial journey, including how President Obama "pushed him" into the car business, explore his M&A strategy, uncover which brands are on his wishlist, and reveal the tough realities behind employee layoffs. This epis…
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How to Build the Next-Gen Dealership BDC | Tina Tasche, Technology Specialist at Van Horn Automotive
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40:37Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Tina Tasche, Head of Innovation & Tech at Van Horn Automotive Group. We dive into how to build the next-generation dealership BDC, Her AI features wishlist for the call center of the future, and why the traditional lead form is dead. This episode of the Car Dealership Guy Pod…
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E119: Perfecting Appointment Setting for Internet Departments
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27:06In this episode of the Dealership Fixit Podcast, Jacob Berry dives deep into the art and science of appointment setting for motorcycle and powersports dealerships. From the critical first phone call to leveraging SMS and email effectively, Jacob breaks down actionable strategies for creating a seamless appointment-setting process that drives result…
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There is more buckets to manage than age buckets for used cars. Lotwalk.com #first30Door Lotpop
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How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert, CEO of TradePending
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42:23Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brice Englert, CEO of TradePending. We discuss how car dealers are cracking the customer retention code, insights from competing with car-buying giants like Carvana, and how consumer loyalty is shifting in the age of hybrids. This episode of the Car Dealership Guy Podcast…
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E118: Mastering Online Lead Management for Power Sports Dealerships
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21:14In this episode of the Dealership Fixit Podcast, Jacob delves into the essentials of online lead management for motorcycle and power sports dealerships. With leads being the lifeblood of a successful dealership, Jacob discusses how to categorize, qualify, and prioritize leads effectively. From leveraging CRM systems to responding with speed and pre…
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Convenience Meets Loyalty: Ford’s Mobile Service Revolution
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20:28Why should dealerships rethink service convenience to retain more customers? Todd Rabourn, Ford Motor Company’s Director of Global Customer Experience Implementation, shares how Ford’s mobile service initiative is transforming the way dealerships connect with customers and drive loyalty. In this week’s episode, Todd explores the growing demand for …
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The Rise and Fall And Rise Again of Carvana | Ernie Garcia Jr., Co-Founder and CEO of Carvana
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1:03:14Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Ernie Garcia Jr., Co-founder and CEO of Carvana. We dive into topics like the greatest comeback story of any public company ever, lessons from selling millions of cars, the future of the automotive wholesale business and much more. This episode is brought to you by: DealNow…
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Current used car market trends. lotwalk.com #weknowretail #first30 #lotwalk
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10:23Current used car market trends. lotwalk.com #weknowretail #first30 #lotwalk by LotpopDoor Lotpop
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E117: Building a Winning Internet Department for Motorcycle & Powersports Dealerships
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28:57In this episode of the Dealership Fixit Podcast, Jacob dives into the essentials of creating and running an effective internet department for motorcycle and powersports dealerships. From structuring the team to leveraging CRM systems, Jacob breaks down the strategies and processes that can transform online leads into showroom deals. Learn how to tr…
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The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson, SVP of DLR50
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29:16Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by David Donaldson, SVP at DLRdmv, for an insightful conversation about the technology helping dealerships sell cars coast-to-coast. We discuss the daily challenges dealerships face when managing out-of-state sales, explore why banks are holding the stopwatch for vehicle titling…
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The Secret to Service Retention: Insights from Urban Science
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30:58Why do some dealerships thrive in service retention while others struggle to bring customers back? What if the secret lies in data-driven insights that reveal untapped opportunities and practical strategies? In this episode, we uncover tools and techniques dealerships can use to turn their service lanes into loyalty engines. Our guest, Piermichele …
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Hacking the game of dealership “attention” and going viral | Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group
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52:29Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group where we discuss: How he's hacking the game of dealership attention by creating viral videos for his dealership, Getting on General Motor's radar and landing one of the biggest cameos in automotive, and his …
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Industry Spotlight: How Robots Are Changing Car Sales—And What's Next
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36:45Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Ross Tinkham, GTM …
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The Boutique "Dealership" Selling Supercars to the Ultra-Elite | John Temerian, CEO of CURATED
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57:02Welcome to the Car Dealership Guy Podcast. In this episode, I speak with John Temerian, CEO of CURATED, a Miami-based boutique dealership specializing in rare, vintage supercars and catering to the ultra-elite. We discuss how a lifelong obsession with supercars turned into an impressive business, his wild search for "blue chip" cars, and how he bec…
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How an Ex-Hyundai CMO Is Taking on Her Biggest Challenge Yet… X | Angela Zepeda, Global Head of Marketing for X
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46:54Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Angela Zepeda, Global Head of Marketing for X, where we discuss: Her role in reshaping Hyundai's brand presence in the American Zeitgeist, Why Hyundai is leaning into EV innovation, and her vision for taking on her biggest challenge yet... the social platform, X. This epi…
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From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title
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37:18Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Aharon Horwitz, Founder & CEO of Fullpath, and Brad Title, Founder & CEO of Gubagoo. We discuss how dealers are transforming car shopping experiences with data, AI’s mainstream adoption in dealerships, 2025 predictions for data integration in automotive, and much more. This e…
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Boosting Retention with a Tire-First Strategy
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22:59Why do so many dealerships let tire sales—and customer retention—slip through their fingers? Wes Volkert, Parts Director and tire expert, breaks down how dealerships can transform their tire sales strategy to drive loyalty and long-term growth. In this episode, Wes dives into the often-overlooked role of tires in retention. He shares how leveraging…
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How an “Old-School Car Dog” Wins With An Unlikely Mix: Tech & EQ | Dustin Collins, Vice President at Bill Kay Auto
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52:15Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Dustin Collins, Vice President at Bill Kay Auto, to explore how an "old-school car dog" thrives with an unlikely mix of tech and EQ, why $500 might be the key to increasing car sales, the traits that define a great service director—and much more. This episode of the Car Dea…
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Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic
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27:09Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Melissa High, Vice…
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Navigating the Post-Election Landscape in Automotive: Trends, Risks and Impacts | Alan Haig, President of Haig Partners, Pt. 4
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1:02:25Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, CEO of Haig Partners, where we discuss: how dealers can navigate the post-election landscape in the automotive business, Fords wild rise in recent months, the imapct on AI on dealership valuations, VW's fatal mistake rolling out the relaunched Scout brand, and …
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How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services
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35:09Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Leigh Ann Conver, Senior Director of CDK Data Services. We discuss how AI is quietly integrating into dealership operations, the top AI trends for 2024 and how dealerships of all sizes can leverage AI to boost car sales. This episode of the Car Dealership Guy Podcast is b…
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Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues
38:11
38:11
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38:11Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Royce Neubauer, CE…
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How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro
49:43
49:43
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49:43Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Duffy Jr., CEO of Dealer Image Pro where we discuss: How a professional photographer cracked dealers' #1 profitability issue, the most impactful dealer website features, the future of content creator dealerships and much more. This episode of the Car Dealership Guy …
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From 400 to 1,700: The Unstoppable Growth of Bozard Ford’s Mobile Service
24:54
24:54
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24:54Customers today expect more convenience than ever, and dealerships need to adapt to stay competitive. With growing demand for faster, more accessible service, how can your dealership meet these expectations while boosting efficiency and retention? In this episode of Retention Roadmap, sponsored by DriveSure, we dive into the innovative world of mob…
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Taking a 100-Year-Old Dealer Group to New Heights—Risks, Challenges, and Future Vision | Liza Borches, CEO of Carter Myers Automotive
1:13:55
1:13:55
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1:13:55Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Liza Borches, CEO of Carter Myers Automotive. We dive into the bold risks that have shaped her century-old dealership group, her innovative approach to empowering employees with partial ownership, her biggest wins, regrets, and much more. This episode of the Car Dealership …
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