A podcast where we talk about our feelings and other things we don't understand...with a spin.
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Hosted by Keith Matthews, Founder of Ireland's most popular Shopify agency, Milk Bottle Labs. Keith interviews merchants, developers, fellow agency owners & Shopify folk with a view to sharing as many Shopify tips & tricks as possible.
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Episode #103: Super Shopify AI-powered personalisation by REBUY
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Rebuy is an AI-powered personalisation platform for Shopify, designed to enhance e-commerce experiences. It's fast becoming the go-to personalisation app for thousands of store owners. Today we chat with Rich Matukaitis on how he ended up in REBUY and how the app is boosting sales for Shopify store owners with minimal effort. Rebuy link Sponsored b…
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Episode #102: Building repeat revenue on your Shopify store with Relo
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Today, we're thrilled to have Harry Willis, the visionary behind the revolutionary Relo app, joining us for an enlightening conversation. In this episode, we'll explore the journey of Relo, a game-changing application that has transformed how businesses connect with their customers in the digital age. Harry will share the inspiration behind Relo, t…
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Episode #101: A Clean Shopify Canvas with Marcus Seoige
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Marcus Seoighe, hailing from Galway, serves as the CEO of Clean Canvas, one of the most prominent Shopify theme developers on the planet. With more than a decade of experience, Clean Canvas specialises in crafting high-quality Shopify themes and remains one of the top-selling theme creators in the Shopify Theme Store. Marcus spent over 6 years as a…
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Episode #100: Unlocking TikTok's Marketing Magic: Insights from Mycel Digital
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For our 100th episode, we chat with DP Fitzgerald and Matthew Gavin from Mycel, a Dublin-based performance marketing agency with a focus on TikTok. They share their insights on the evolution of TikTok, its impact on digital marketing, and how businesses can harness the power of this platform to connect with their audience in creative ways. Sponsore…
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Episode #99: Throwback Chat: The Unofficial Shopify Podcast Guy
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In August 2019, we had the pleasure of hosting Kurt Elster, the renowned Shopify expert based in Chicago and the host of the highly acclaimed Shopify podcast, 'The Unofficial Shopify Podcast', on Episode 13 of our show. Kurt's expertise in the world of Shopify is second to none, and he's had the privilege of working with fascinating clients, includ…
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Episode #98: Gavin Ballard & the Australian eCommerce Submarine
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Gavin Ballard is a long-time friend of the team at Milk Bottle. He's the mastermind behind Disco Labs, a pioneering firm dedicated to crafting software that empowers Shopify stores. Not only has Gavin penned 'The Definitive Guide to Shopify Themes,' but he's also one of the most respected Shopify technical architects in the Shopify ecosystem. Spons…
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Episode #97: Dataships: Turn GDPR Compliance into an eComm marketing tool
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In today's episode, we're talking to Michael Storan and Ian Madigan from Dataships. Dataships helps eCommerce businesses optimise their email marketing consent collection for growth and compliance. Michael and Ian have a combined experience of over 20 years in the data analytics industry. Keith chats about how Dataships works, the benefits of using…
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Episode #96: Throwback Chat - The Importance of eCommerce Design with Nick Disabato of Draft.nu
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In September 2022 we chatted to a renowned author and designer from Chicago, Illinois. Through Draft.nu, Nick Disabato applies the best design practice to Shopify stores worldwide. Nick chats about design principles and how he helps stores make more money by teaching them how to make informed, evidence-based design decisions. Sponsored by: Zapiet T…
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Episode #95: MicksGarage.com - An Irish Pioneer in eCommerce
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MicksGarage.com is an Irish-based eCommerce business that has made a significant impact in the eCommerce sector worldwide and its founders are regarded as eCommerce pioneers. Co-founder Ciaran Crean who joins us today, hails from the west of Ireland and has charted an inspiring journey in the world of eCommerce. From modest roots, Micksgarage.com h…
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Episode #94: E-commerce Success: In Conversation with Growth Guru Luke Carthy
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Luke Carthy is renowned for his expertise in driving double, even triple-digit growth for e-commerce brands. His keen understanding of the digital landscape and his innovative approach to conversion rate optimisation (CRO) have made him a sought-after name in the industry. Today, we have the privilege of delving into Luke's journey. We'll learn abo…
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Episode #93: Mastering SMS with Leigh Marcum Phelps of Attentive
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Join us as we sit down with Leigh Marcum Phelps, a prominent figure in the world of SMS marketing and customer engagement. Leigh is a senior manager at Attentive, a leading SMS provider that revolutionises the way eCommerce brands connect with their customers. Sponsored by: Zapiet The Point of Sale Store Rewind.io Links: Milk Bottle Labs Milk Bottl…
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Episode #92: The AI Advantage: Boosting eCommerce sales with Kausambi of Mason
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Kausambi Manjita is an award-winning founder and serial product builder based in Bangalore. As the current CPO of Mason, Kausambi discusses the use of AI to generate sales in your eCommerce store. Sponsored by: Zapiet The Point of Sale Store Rewind.io Links: Milk Bottle Labs Milk Bottle on Twitter Mason Mason on Twitter…
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Episode #91: Callum McKeefery of Reviews.io: A man on a mission
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We are thrilled to have Callum McKeefery as our guest. Callum is the CEO and founder of Reviews.io, a widely used eCommerce reviews app that can be integrated into all platforms. But he's not just a successful SAS entrepreneur - Callum is also a proud father, a local employer in Leicester, UK, and a man on a mission to find cures for rare mitochond…
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Episode #90: 3 Inspiring Women of Shopify:
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Let's listen to the career journeys of three women who have made an impact in the Shopify ecosystem. Anne Thomas, co-founder of the Design Packs app, helps merchants extend their theme's functionality by adding new sections and page templates. Lisa Popovici, a former med student, founded Cartloop, a collaborative SMS marketing platform, and has bui…
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Episode #89: Smart Shopify subscriptions with Gaby Tegen of Smartrr
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We're thrilled to have Gaby Yitzhaek Tegen, the Co-Founder and CEO of Smartrr, on the show. We dive into Smartrr's subscription offering and Gaby shares her history, how Smartrr got started and why Smartrr is a revenue game-changer for Shopify merchants. Businesses given a special mention by Gaby in the podcast are Jolie and Remi. Sponsored by: Zap…
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Episode #88: How 3 Irish female Shopify entrepreneurs got started
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Let's listen back to how these 3 successful entrepreneurs got started. Louise Stokes, a talented jewellery designer and businesswoman, shares her journey from New York intern to top of the jewellery scene in Ireland. The owner of Meaghers Pharmacy Group, Oonagh O'Hagan, who established the brand as a destination for health, beauty and wellbeing, is…
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Episode #87: Throwback Chat: Fresh's Journey to Online Success with Shopify, featuring Shane Byrne
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In early 2021, I conducted an interview with Shane Byrne, who was then serving as Head of Marketing at Fresh the Good Food Market. During the interview, Shane shared an inspiring story about how Fresh successfully transitioned to an online presence in a short amount of time using Shopify. This particular episode turned out to be one of the most pop…
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Episode #86: Unlocking Shopify Growth: Let's meet StoreHero.ai founder, Thomas Gleeson
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Thomas Gleeson is the founder of StoreHero.ai, a powerful Shopify dashboarding tool offering a unified e-commerce analytics platform for Shopify merchants. It provides Shopify merchants with the clarity they need to optimise their operations and drive margin-based growth. Sponsored by: Zapiet The Point of Sale Store Rewind.io Links: Milk Bottle on …
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Episode #85: The Future of Personalised Online Shopping with Shopbox.ai
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Today, we are thrilled to have guest Alan Gormley, the founder of Shopbox.ai, a cutting-edge platform that helps online retailers enhance customer experience and boost revenue effortlessly. Shopbox.ai uses advanced artificial intelligence and machine-learning algorithms to match shoppers with the products they'll love based on their interests and b…
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Episode #84: Building a successful Shopify DTC business in record time
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Klara O’Leary is the founder of Shopify online-based business Care Box Collection. Care Box Collection is an Irish gift company that provides meaningful and affordable online, retail and corporate clients across Ireland, the UK and the EU - and it is built on Shopify. Sponsored by: Zapiet The Point of Sale Store Rewind.io Links: Milk Bottle on Twit…
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Episode #83: Successful App Devs: How they got started
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Mike Potter (Rewind.com), Jay Myers (Bold Commerce) & Björn Forsberg (FORSBERG+two) are the first entrepreneurs to have noticed the opportunity as a Shopify app developer. Each has built some of the most successful apps in Shopify and across the wider eCommerce space. In this episode, Keith shares excerpts from their previous interviews where they …
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Episode #82: Conversational commerce with Cloda.io & Shopify
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Keith chats to Ronan Murphy, a conversational commerce champion and co-founder and CEO of Irish c-commerce start-up, Cloda.io. Ronan explains how Cloda connects WhatsApp to access easy repeat sales on your e-commerce store. Sponsored by: Zapiet The Point of Sale Store Rewind.io Links: Milk Bottle on Twitter Milk Bottle Labs Cloda.io Cloda LinkedIn …
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Episode #81: Shopify is helping HerSport.ie address media coverage of female athletes
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Niamh Tallon is the founder of HerSport.ie, a concept developed after seeing the disparity between the media coverage of female and male athletes. Sponsored by: Zapiet The Point of Sale Store Rewind.io Links: Milk Bottle on Twitter Milk Bottle Labs HerSport.ie HerSport Twitter HerSport InstagramDoor Keith Matthews, Niamh Tallon
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Episode #80: eCommerce data benchmarking with Fran Quilty, CEO of Conjura
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Fran Quilty is a former Accenture data analyst, now serial entrepreneur with a focus on businesses serving the eCommerce sector over the past four years. One of which, revenue-based financing business Wayflyer, achieved unicorn status in just over two years. He is on a mission to make data analytics accessible to eCommerce companies of all sizes. C…
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Episode #79: Take 2: The 'Realities of Retail in 2022' with Louise Stokes
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Louise Stokes is the founder of Loulerie, a boutique jewellery store situated in Dublin's city centre, which is run 100% on Shopify & Shopify POS. Louise joins Keith for a second time to discuss her business and the challenges over the past two years since they last spoke. Sponsored by: Zapiet The Point of Sale Store Rewind.io Links: Milk Bottle on…
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Episode #78: Understanding customer data with Tommy Kearns of Xtremepush
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Tommy Kearns is a commercial and technology leader and the current CEO and co-founder of Xtremepush, a digital engagement, data and personalisation platform that can easily be integrated into Shopify, Salesforce and Magento, to name but a few. Keith digs a little deeper into the origins of this Irish-based engagement platform. Sponsored by: Zapiet …
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Episode #77: Turn eComm packaging into profit centre with Penny Black
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Keith interviews Doug Franklin, the CEO of Penny Black, a customer experience platform that allows eCommerce store owners to create a unique unboxing experience, essentially turning your packaging into smart packaging for your commerce store. Sponsored by: Zapiet The Point of Sale Store Rewind.io Links: Milk Bottle on Twitter Milk Bottle Labs Penny…
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Episode #76: eCommerce Design Principles with Nick Disabato of Draft.nu
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Nick is a designer and writer from Chicago, Illinois and the Founder of Draft.nu, a design consultancy for Shopify Plus stores. Keith chats with Nick about design principles and how he helps stores make more money by teaching them how to make informed, evidence-based design decisions. Sponsored by: Zapiet The Point of Sale Store Rewind.io Links: Mi…
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Episode #75: Optily & the World of Marketing Optimisation
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Brendan Hughes is CEO of Optily, a solution for Shopify merchants to manage and optimise advertising across multiple platforms. This episode discusses the complexity of this core part of DTC brand management while Brendan shares his solution. Sponsored by: Synder - Make accounting easy and get 40% off here :) Klaviyo The Point of Sale Store Rewind.…
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Episode #74: The Principles of Digital Strategy with Caroline Dunlea of Core Optimisation
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Irish-based, Core Optimisation is one of Europe's fastest-growing digital marketing agencies. Keith & Caroline discuss Core, the current digital landscape and the upcoming Google Analytics 4 changes. Sponsored By: Synder - Make accounting easy and get 40% off here :) Klaviyo The Point of Sale Store Rewind.io Links: Caroline LinkedIn Core Optimisati…
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[Bonus Episode] Why is Google Analytics 4 so important to your eCommerce store?
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Google's latest GA4 update is an important one. Keith chats to Bianca Dihoiu, Head of Customer Success at Littledata, which provides a seamless connection between your Shopify site, marketing channels and Google Analytics. Sponsored By: Synder - Make accounting easy and get 40% off here :) Klaviyo The Point of Sale Store Rewind.io Links: Littledata…
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Episode #72: The Fabulous Pharmacist goes DTC on Shopify
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Laura Dowling is a Dublin-based pharmacist and scientist, having graduated from the School of Pharmacy, Trinity College Dublin in 2002. Laura is the founder of Shopify D2C brand fabÜ. fabÜwellness.com is the result of Laura’s fascination with the wonderful powers of plants, herbs and mushrooms from across the world. Special discount code LAURA10 fo…
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Episode #71: The 2022 eComm Awards with Kevin Traynor
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Kevin Traynor is a senior B2B marketer and founder of eComm Live & the Irish eComm Awards which will take place in September at The Mansion House in Dublin. He's been involved in the digital space for nearly 20 years, is a connector of people and loves putting things and people together. Keith chats to Kevin about his past, eComm Live & this year's…
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Episode #70: Delighting Shopify customers with SMS marketing
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Lisa Popovici is the co-founder of Cartloop, a collaborative SMS marketing platform with a human element. A former med school student, Lisa founded Cartloop in 2020 and has built a customer base worldwide. Sponsored By: Synder - Make accounting easy and get 40% off here :) Klaviyo The Point of Sale Store Rewind.io Links: Cartloop Milk Bottle Labs M…
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Episode #69: E-commerce accounting automation by Synder
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Polly Sidoruk is a customer Head of Customer Success and Product with Synder. This cloud based accounting system automates simple back office processes for busy store owners allowing them to focus on the day to day operations. Sponsored By: Synder - Make accounting easy and get 40% off here :) Klaviyo The Point of Sale Store Rewind.io Links: Synder…
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Episode #68: Making Shopify invoicing interesting & profitable
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Sufio is a long-established invoicing application for Shopify & BigCommerce Stores. Michael 'Djimi' Djibril, Sufio's Tech Support lead, shares how Sufio has been solving very simple challenges for eCommerce merchants. Attractive. accurate & timely invoices can shorten overall payment collection times and have an impact on your store's bottom line. …
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Episode #67: Supercharge your Shopify theme with Design Packs
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Anne Thomas is the co-founder of the Design Packs Shopify app, which adds new sections and page templates to your store for a custom look. Their goal is to help savvy merchants extend the functionality of their current theme. Previously, Anne was the Technical Director at Out of the Sandbox, helping to create popular themes like Turbo and Flex. In …
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Episode #66: A CEO Story; building Amaze.co with Aaron Day
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Aaron Day is the CEO of Amaze, a mobile eCommerce design platform. Previously, he was the global partnership lead at Canva. In this episode Aaron shares his expertise on how Amaze is bringing social selling to a new level. This is a must listen for merchants who want to be responsive to social trends and communicate with their customers very quickl…
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Episode #65: From Italy to Ireland with Matteo Grassi of Popup.store
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Introduction A rich tapestry of what Matteo did prior to Popup Dancing in Broadway Travel Southeast Asia and Australia (Sydney or Melbourne?) Taking pause to mediate in an Indian Ashram Moving off the beaten path to appreciate what is close Talking about being one of the first Shopify Plus team, which is where he met his business partner Getting a …
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Episode #64: Why you can't afford to fall behind on personalisation for your Shopify store
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Sponsored By: Synder - Make accounting easy and get 40% off here :) Klaviyo The Point of Sale Store Rewind.io Links: LimeSpot Milk Bottle Labs Milk Bottle on Twitter Are your product recommendations driving the lift they should be? Find out today. Join our limited time no risk, 21-day challenge, and we'll show you 20x ROI impact. Reserve your spot …
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Episode #63: The importance of data for scaling ecommerce brands
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Sponsored By: Synder - Make accounting easy and get 40% off here :) Klaviyo The Point of Sale Store Rewind.io Links: VL OMNI Gartner Hype Cycle Milk Bottle Labs Milk Bottle on TwitterDoor Keith Matthews, Robin H Smith
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Episode #62: Creating and selling an unique fashion product 'the original wrist pocket' online with Shopify
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Introduction Virgin Media Backing Business Finalist What is a wrist pocket? Seeing opportunities to collaborate with corporate branding like Virgin Media Where the name dust + rock came from How the idea of the wrist pocket materialised when travelling in 2010 What Susan misses about her previous career as a commercial pilot How her passion for her…
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Episode #61: How Brightpearl is redefining ecommerce automation
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Sponsored By: The Point of Sale Store Rewind.io Links: Brightpearl Milk Bottle Labs Milk Bottle on TwitterDoor Keith Matthews, Alex Weston
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Episode #60: All about Klarna 'buy now pay later' for your Shopify store
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Introducton Colin's experience with Ebay and Cornmarket How Ebay contributed to the whole principal of customer reviews and stars Lecturing about fashion retail and ecommerce in 3rd level education Who are Klarna? Global payments and shopping service with 90m plus users How Klarna is the alternative way to make payments online in a fun, transparent…
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Episode #59: Stephen Jiang, Founder of Fervor + Hue
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Introduction Winner of Virgin Media Backing Business Milk Bottle Labs built a trade online Shopify store for Fervor + Hue How did Stephen end up in Cork? Learning English from scratch What was the 1st culture shock? Why set up Fervor + Hue? Building a business from scratch Meeting 100s of manufacturers in China The benefits of being able to hop on …
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Episode #58: Givz back on your Shopify store
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Introduction Traffic in New Jersey and New York Why store owners want to give back How to convert discounts into donations How Givz developed into the app it is today Understanding the US discount culture How short term vision can be a dangerous game like Black Friday and Cyber Monday offers The negative impact of deep discounts on brands How Givz …
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Episode #57: From Oz to Denmark with 'The Orderly' Shopify Guy
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How does an Austrialian end up in Denmark? The perks of living on mainland Europe How using the skills from working in banking helped build a Shopify developer agency What is OrderlyEmails? What is OrderlyPrint? The importance of listening to feedback from your customers and users in order to create a successful app Handling Shopify platform change…
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Episode #56: How Lorraine Higgins is helping to shape the future of digital
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Sponsored By: The Point of Sale Store Rewind.io Links: Digital Business Ireland National Digital Awards Rockwood Public Affairs Milk Bottle Labs Milk Bottle on TwitterDoor Keith Matthews, Lorraine Higgins
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Episode #55: The Irish Shopify Guy in New York
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Sponsored By: The Point of Sale Store Rewind.io Links: 1Rockwell Milk Bottle Labs Milk Bottle on TwitterDoor Keith Matthews, Paul Healion
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Episode #54: Shopify Online Store 2.0 with Default HQ
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Introduction Brief lowdown of Shopify announcements made in June 2021 Covid update - UK v IRE Why the Shopify online store 2.0 and the Dawn theme is the biggest announcement to date made by Shopify. Plus how it has huge content management potential. How the new default theme Dawn is a strong starting point to build an ecommerce site on Speed and el…
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