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Awkward Silences

User Interviews

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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Subscriber-only episode Send us a text Ever pondered how a simple chat over chocolate can lead to life-changing decisions? Join us on this episode as we unwind with festive snacks, tackle the quirks of our recording equipment, and pour our hearts out over career dilemmas. With the comforting wisdom of our friend Manali and the steadfast support of …
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Send us a text In which Lauren & Mattias learn about the origin of chocolate. They discuss their recent movie night films and reveal the fate of their work lives. Among the various topics, they talk about speck people and veins versus arteries. Content: Opening Cool people Speck people Weekly check in Work update Sickman Movie on! Looper Mamma Mia!…
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Subscriber-only episode Send us a text Would you ever watch a movie entirely in Russian and without subtitles? Well, we did, and let us tell you, it was quite an experience with "Red Heat." Join us in a chat where we tackle everything from the warmth of our studio, making us question our wardrobe choices, to a lighthearted debate about the spelling…
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Send us a text In which Lauren & Mattias discover what they’re meant to be when they grow up. They discuss their recent movie night films, and discuss various topics such as clearing out cabinets to having a Schwarzeneggar movie marathon. Join us for our live podcast recording of our 100th episode! (Youtube - October 25, 2024 3pm EST/9pm CET) Conte…
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Subscriber-only episode Send us a text What happens when you mix celebrity impersonations, family chaos, and an intense movie marathon planning session? In this episode, we unleash our comedic side as we brainstorm promotional ideas for our monumental 100th episode, dabbling in impressions of Jackie Chan, Arnold Schwarzenegger, Sylvester Stallone, …
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Send us a text In which Lauren & Mattias discuss strange swedish sayings. They discuss their recent movie night films, and roam through various topics such as cats around porridge and holes in pants. They get distracted by teeth as they do a couple warm up mad libs. Content: Opening Sad opening Weekly check in Weight update Movie on! Once Upon A Ti…
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Subscriber-only episode Send us a text Ever wondered why some Beatles songs never made it to the big screen? Join us as we tackle this and other quirky questions in our latest episode. We kick off with a deep dive into the art of podcast recording, offering tips and tricks to balance audio levels and maintain crystal-clear sound without distortion.…
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Send us a text In which Lauren & Mattias break down the true meaning and importance of self care. They discuss their recent movie night films, and discuss various topics such as . Stay for the end when they announce their plans for the 100th episode! Content: Opening Fasting and its definition A phone call Transition between breaks and work Weekly …
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Subscriber-only episode Send us a text Ever wondered what goes on behind the scenes of your favorite podcast? We’re taking you on a wild ride through our recording process, filled with humorous audio tweaks and offbeat banter. From joking about paper cuts being the new workplace hazard to the delicate balance of dark humor around self-harm and suic…
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Send us a text In which Lauren & Mattias give advice on how to avoid Friday the 13th superstitions. They discuss their recent movie night films, cinema experience, and movie day films. They discuss topics that range from ripping pants to Netherlandic people speaking dutch, Content: Opening Papercuts Cheap jokes Weekly Check in Movie day: Runaway Wa…
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Subscriber-only episode Send us a text Ever wondered why your favorite pants always seem to get holes in the most awkward places? Join us for a side-splitting episode where we tackle this everyday conundrum and take a detour into a bizarrely funny tale involving a literal hole in a leg and a tiny stick. From there, we pivot to the hairy subject of …
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Send us a text In which Lauren & Mattias discuss the future of the podcast and play Mad Libs. They discuss their recent movie night films and discuss topics ranging from taking the last piece to eczema and infections. Content: Opening Not knowing what to talk about Inhalation conversation Cheers Judging people The last piece Breathing Weekly check …
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Subscriber-only episode Send us a text Ever wondered what kind of injuries you can sustain in the most bizarre ways, or what hypothetical scenarios involving Donald Trump could look like? This episode of Roasty is your ticket to a whirlwind of chaotic and humorous banter. We dive into everything from the quirks of our editing processes to the trivi…
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Send us a text In which Lauren & Mattias return with another history lesson! They discuss their recent movie night films and discuss various topics including compliments and awkward Fika. Content: Opening Advice: Do better Notebooks Something Weekly check in Cruise Pet talk Health updates Compliments Movie on! Lucky Number Sleven Hedwig and the Ang…
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Subscriber-only episode Send us a text What if words had a playful side that we often overlook? In this episode, we kick things off with a mind-bending realization: flipping "no" gives you "on." From this quirky observation, we dive into a fun discussion about the binary nature of words like "on" and "off." Next, we uncover the different flavors of…
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Send us a text In which Lauren & Mattias delve into Lauren's childhood and unlock some secrets. They review their recent movie night films, and dwell on bodily flaws. Content: Opening Taking Fridays off Weekly check in Carnival Kitten Allergy tests Funny leg story Gymnastics Cruise Movie on! The Sixth Sense Calamity Jane Intermission Therapy sessio…
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Subscriber-only episode Send us a text Ever wondered how much chaos happens before the "recording" sign lights up? Brace yourselves as we pull back the curtain on our pre-show antics, from adjusting mics and debating segment cuts to sharing the hilarious and relatable struggles of dieting. We sprinkle in personal stories about mosquito bites, famil…
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Send us a text In which Lauren & Mattias delve into Mattias’ childhood and unlock some secrets. They review their recent movie night films, and dwell on dreams of a home gym and an acting career. Content: Opening Solving Mattias’ problems Weekly check in Lauren’s dream home gym Movie on! Xanadu The Fifth Element Intermission Therapy session: Mattia…
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Subscriber-only episode Send us a text Ever wondered how we manage to turn technical glitches into comedy gold? Join us for a candid and humorous episode where we fumble through microphone adjustments and Wi-Fi woes, turning everyday frustrations into laughs. From mosquito bites to snack debates, our playful banter covers it all. We share a behind-…
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Send us a text In which Lauren & Mattias are joined by special guests Monali King and Jess Smith with the topic of spirits and spirituality among other witchy things! They discuss their recent movie night films, along with discussions about how to extract sugar from fruits. Content: Opening steps, diet, and extracting fruit sugar eggs & mushrooms E…
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Subscriber-only episode Send us a text What if coughing and sneezing could replace swearing? Join us for a rollicking good time as we fumble through the peculiar challenges of being almost deaf while reminiscing about past mishaps. We brainstorm wild ideas for future episodes, including a tribute to movie legends Arnold Schwarzenegger and Wesley Sn…
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Send us a text In which Lauren & Mattias talk about an exciting trip to the hospital, and play Mad Libs with three fun themes. They review their recent movie night films, tell dumb jokes, and complain about things that are ruining their lives. Content: Opening How Lauren got her name Weekly check in Hospital story Puzzles Intermission Dumb jokes Mo…
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Subscriber-only episode Send us a text Ever struggle with noisy backgrounds or the constant hum of a fan interrupting your thoughts? We've been there, and we're kicking off this episode on a personal note, sharing our own battles with these everyday nuisances and more. We'll reminisce about a heartwarming greeting that lit up our last Saturday and …
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Send us a text In which Lauren & Mattias go through some of the most disappointing television series they’ve seen. They discuss their recent movie night films, along with what to do during accidental tragic public urination. Content: Opening Distracting bruises Health updates Weekly check in AI and water consumption: obsessions How to ignore the fa…
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Subscriber-only episode Send us a text Ever wondered if itchy toes and moon landings could share the same conversation? Strap in for a whirlwind of quirky discussions and offbeat humor in our latest episode, "Random Ramblings and Moon Musings." We kick things off with playful banter and some repetitive phrases that will have you chuckling in no tim…
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In our Season 3 finale, Erin and Carol are joined by Caroline Morchio, Head of UX at Dashlane, a credential management platform. Their conversation explores UX research best practices at a security-minded organization like Dashlane, highlighting other what teams can bring to their own work. Caroline shares the ways she structures the UX team to sup…
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Send us a text In which Lauren & Mattias take a journey to the moon! They discuss their recent movie night films, cinema experiences and other adventures as their vacation comes to an end. Content: Opening Bad smells Funeral & relatives Pinball tasking Weekly check in Live Mad Libs & weird food Costco in Sweden Bowling Accidental kickbikes Health u…
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Subscriber-only episode Send us a text Ever had your best jokes fall victim to the mute button? Welcome to our latest episode where we embrace the chaos of podcasting with technical hiccups, spontaneous brainstorming, and a generous helping of laughs. We start by getting tangled up in a game with rules more confusing than a Rubik’s cube, only to ab…
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Send us a text In which Lauren & Mattias go through some of the most boring games, for your entertainment. They review their recent movie night films, and dive into what zero actually is. Content: Opening Vacation diets Zero Weekly check in Movie on! Copout Cabaret Intermission Boring games ***Live Mad Libs: August 10, 2024 at 2pm EST/8pm CET on Tw…
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Subscriber-only episode Send us a text Ever found yourself in a comical struggle over something as simple as finding the right battery? That's how our latest episode kicks off, a rollicking ride through the hilarities and headaches of everyday life. From the fine art of chopping wood to the perplexities of geometry terms like "rhombus" and "paralle…
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Erin and Carol are joined by Jo Widawski, founder and CEO of Maze, to discuss the major findings from their "Future of User Research" report, which unearthed three trends animating researchers, PMs, and founders alike: 1) the demand for research is growing, 2) research democratization empowers stronger decision making, and 3) new technology—like ge…
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Send us a text In which Lauren & Mattias give updates on their health and celebrate the birthday of Lauren’s life partner. They discuss films seen in cinema, during a movie day, and their weekly movie night, along with their thoughts on season 2 of That 90’s Show. The Live Mad Libs got rescheduled, so the besties do a couple warm up rounds with a S…
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Subscriber-only episode Send us a text Ever wondered if squiggly lines become masterpieces when you zoom in? Join us as we kick off a laugh-filled episode with a quirky discussion on visual perception, where we humorously ponder the mystery of those wavy wonders. Along the way, we detour into hilarious references to Jim Carrey movies and debate whe…
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Send us a text In which Lauren & Mattias dive deep into the realms of everything shrimp. They discuss their recent movie night films, and jump into other various topics including sleep talking and possible allergies. Content: Opening Not laughing Weekly check in Midsummer Allergies and being unwell Movie on! Beverly Hills Cop 3 Bugsy Malone Sleep j…
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Subscriber-only episode Send us a text Ever wondered how an impromptu sing-along to Wham!'s "Wake Me Up Before You Go-Go" could set the stage for an episode packed with laughs and nostalgia? Tune in as we kick off with our hilarious rendition and take you on a joyful ride through memories of classic films like "Planes, Trains and Automobiles." From…
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Erin is joined by Auzita Irani, a research manager at AirBnB to discuss being a more efficient user experience researcher. In today's work world, resources—time, budget, headcount—always seem to be in limited supply. How can we balance these things along with other important elements of our research practices? Auzita has been thinking about "doing …
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Send us a text In which Lauren & Mattias tell about their several adventures in Stockholm. They discuss their recent cinema visits, movie day and night films, and Lauren explains the history of Midsummer and all of the excitement that goes with it. Content: Opening Jitterbug Who is the best bestie? Bye Paul Weekly check in IF: Imaginary Friends The…
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Subscriber-only episode Send us a text Ever wondered how to elevate your podcast production game and keep your audience hooked? This episode promises to equip you with the know-how to tackle verbal tics like sniffles, "uhs," and "ums," ensuring your final product is polished and professional. We dive into techniques for repeating sentences to strea…
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Send us a text In which Lauren & Mattias have a whole bag full of fun new segments. They discuss their recent movie night films and test how long they can go without saying uh or uhm. Content: Opening No saying uh or uhm Weekly check in Movie on! Beverly Hills Cop Spice World Cameos Wannabe jokers Guess the Spice Girl Intermission Celebrity names g…
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Subscriber-only episode Send us a text Ever wondered how your music choices shape your friendships? Join us as we unravel the quirks and laughs behind our wildly diverse musical tastes. From the importance of staying close to the mic to our shared love for tea and "Terminator 2," this episode is a rollercoaster of whimsical banter and heartfelt mom…
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It's our 150th episode! To celebrate, we brought together three thought leaders for a discussion about UX research's future. Erin and Carol are joined by Judd Antin, Dave Hora, and Christiana Lackner, who bring over 40 years of combined experience in UX research, both as practitioners and leaders. This wide-ranging conversation combines our guests'…
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Send us a text In which Lauren & Mattias celebrate Lauren’ birthday, and try to find a new name for Lauren. They discuss their recent movie night films, and Mattias lists ten facts about Lauren. Content: Opening Birthday songs Name alternatives top most popular Swedish female names that start with L Weekly check in Jet lag Swedens National Day Movi…
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Subscriber-only episode Send us a text Ever had a mix-up involving cats and hairy feet? We kick off this hilariously spontaneous episode with just that kind of laugh-out-loud story! Buckle up as we share tales of mistaken identities and embark on a fun-filled conversation, celebrating our 80th episode and a special birthday. Get ready for some play…
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In this episode, Erin and Carol sit down with Tyler Wanlass, lead product designer at CommandBar, to explore practical strategies for conducting user research without a dedicated research team. They dig into techniques that designers and product managers can use to gather valuable insights efficiently, especially in resource-constrained environment…
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Send us a text In which Lauren & Mattias are back together! They discuss their recent movie night films, and do a couple mad libs. Lauren confesses where she’s been for the past couple weeks! Content: Opening Back to normal! Movie on! Death Becomes Her The Jazz Singer Intermission Stories about Lauren’s trip to USA Restaurants & food Forest run Ele…
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Subscriber-only episode Send us a text Ever wonder why burning old pictures of Mark can be strangely satisfying? Join us for a rollercoaster of a conversation where we share personal updates, from the highs of receiving a brand new shirt to the oddly comical struggles of coughing for no reason at all. We touch upon the little victories, like finall…
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Send us a text In which Mattias is once again missing Lauren. But now, she has run away with their special guest, Heather, and he faces the task of figuring out how to find them. Content: Opening Weekly check in Movie on! With special guest, Heather Heathers (1988) Heathers, the musical (2022) Eurovision Intermission Mattias ponders on where Lauren…
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Subscriber-only episode Send us a text Ever found yourself frantically searching for that rogue coffee maker while your computer gleefully decides to reboot for updates? Join the club! Our latest episode is a cozy rendezvous where we swap tales of life's amusing hiccups, from technological tantrums to the vanishing act of essential kitchen applianc…
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Send us a text In which Mattias explains how he didn’t kidnap Lauren. Content: Opening Weekly check in by Mattias Eurovision Movie on! (with Lauren) Mean Girls Mean Girls (2024) Intermission Mattias proves he didn’t kidnap Lauren Wrap up Support the show Don't miss this heartwarming and funny episode of Roasty Toasty Ghosty - and be sure to follow …
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Subscriber-only episode Send us a text Ever found humor in the midst of a sneezing fit or a cold-warped voice? Well, we sure have, and that's just the tip of the iceberg in our latest chat. Join us as we shake off the sniffles and share a few laughs about the unexpected side effects of the common cold. From voice transformations that could rival an…
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